Wholesale application
we will nofity if your account has been approved
FAQ
What is the minimum order quantity (MOQ)?
Our MOQ is typically $150 per order or 12 units per item, depending on the product category. Custom MOQ options may be available for special products.
How can I place a wholesale order?
You can place a wholesale order by:
- Registering for a wholesale account on our website
- Emailing us directly at [Thedomusdei@gmail.com]
Can I return or exchange wholesale orders?
We do not returns on damaged or defective items only,. Due to the nature of wholesale pricing, we do not accept general returns.
What are the payment terms?
We accept major credit cards, PayPal, and bank transfers. First-time wholesale orders must be paid in full before shipment. Net terms may be available for repeat customers upon approval.
what if order is not complete?
If any item in your order is unavailable due to high demand or low inventory, we will personally contact you by phone or email to inform you. You’ll be given the option to:
- Wait for the item to be restocked
- Replace it with a similar item
- Receive a refund for the out-of-stock item
We do our best to keep inventory levels up-to-date, but occasionally we run out of stock due to high volume. We appreciate your understanding and will always keep you informed.